Senior Linux and Cloud Infrastructure Engineer - Root Cause Analysis (RCA) | Senior Linux & Cloud Administrator - Root Cause Analysis (RCA) (f/m/d) - SAP ECS

SAP

St. Leon-Rot, Baden-Württemberg, Deutschland
Published Nov 6, 2025
Full-time
Permanent

Job Summary

This Senior Linux Infrastructure Engineer role focuses heavily on Root Cause Analysis (RCA) to ensure the robustness and resilience of critical Linux server infrastructure within SAP's Enterprise Cloud Services (ECS). The successful candidate will perform in-depth RCA, analyze complex system issues, and implement effective solutions across Linux-based systems and cloud environments (AWS, Azure, GCP). Day-to-day tasks include monitoring, troubleshooting, optimizing performance, and maintaining security and compliance (OS hardening). This position requires collaborating with cross-functional teams, creating detailed RCA reports and documentation, and implementing automation using scripting and configuration management tools. Operating in a global 24x7 setting, the role also involves mentoring junior colleagues and contributing to continuous process improvement within the Server Management team.

Required Skills

Education

Not specified

Experience

  • 10+ years of professional experience with a focus on system diagnostics and Root Cause Analysis (RCA)
  • Professional experience operating in a global 24x7 international setting
  • Experience with ITIL or similar frameworks for incident management
  • Experience providing mentorship and detailed documentation

Languages

English (Fluent)

Additional

  • Expected travel: 0 - 10%. Locations: St. Leon Rot or Dresden. Employment Type: Regular Full Time or Part-time (Permanent contract).