Junior IT Service Technician | Junior IT Servicetechniker (m/w/d)

Job Summary

This role as a Junior IT Service Technician in Barleben involves providing essential on-site technical support for a successful nationwide IT service provider. Day-to-day responsibilities include installing and configuring hardware and software according to established guidelines, actively participating in system rollouts and staging processes, and performing comprehensive error analysis and malfunction resolution. A core function of this position is delivering First and Second Level Support directly to end-users, requiring close coordination and effective communication. Candidates should possess completed vocational training, such as an IT Specialist for System Integration, coupled with initial practical experience in IT support. The position offers a permanent, full-time contract after an initial temporary staffing phase, a structured onboarding process led by a personal mentor, flexible working hours, and a supportive environment characterized by flat hierarchies and quick decision-making.