Deputy Head, Digital Prescription Center | stellvertretende Leitung (m/w/d) Digitales Rezept Zentrum

Job Summary

This pivotal role involves actively supporting the Head of the Digital Prescription Center (DRZ) in operational oversight, strategic development, and market expansion. Day-to-day responsibilities include ensuring the timely and high-quality processing of prescription billing, managing personnel planning, and monitoring staff schedules. The Deputy Head is responsible for leading and coaching four team leaders, managing customer claims, and driving continuous process improvements to boost customer satisfaction. A key focus is the strategic advancement of the business unit, expanding market share through direct sales measures, and building strong relationships with key and reference customers. The position requires a university degree or equivalent vocational training, coupled with professional experience in commercial or IT project management, preferably within the healthcare or prescription billing sector. Candidates must demonstrate at least three years of proven leadership experience and possess fluent German language skills.