Software Accounting Service Consultant | Serviceberater für Software Rechnungswesen (m/w/d) Ref:.Nr.S0250203

Job Summary

This role is for a dedicated Service Consultant specializing in accounting software, providing essential support to clients. The successful candidate will primarily handle telephone and written customer inquiries, offering guidance and troubleshooting for software application issues. Beyond direct support, this position involves contributing valuable professional expertise and service experience to the ongoing development and enhancement of the software. Key responsibilities also include active participation in comprehensive knowledge and information management, alongside optimizing the work environment to streamline operational processes. The ideal candidate will possess a commercial vocational qualification, at least 2-3 years of customer service experience, and foundational knowledge in accounting, bookkeeping, and potentially DATEV or tax office operations. This role offers a chance to work within a supportive team, with opportunities for professional development and flexible working arrangements, including core hours and home office options.