IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This role is for an IT Service Technician based in Berlin, focusing on providing essential onsite support and field service for the IT infrastructure of prominent industrial companies and public authorities. Key responsibilities include managing rollouts, provisioning hardware and software, and delivering 1st and 2nd Level IT support. Day-to-day tasks involve analyzing and resolving technical faults, supporting technical escalation management, and performing installations and configurations of deployed hardware and software. Candidates should possess a vocational qualification in the IT field (e.g., IT Specialist System Integration) and initial professional experience in IT support, coupled with knowledge of current operating systems like Windows 10. This full-time position offers a stable, permanent contract (initially temporary staffing with option for permanent hire), predictable working hours, and a supportive, collaborative team environment.