IT Dispatcher | IT-Disponent (m/w/d)

Job Summary

This role involves coordinating and managing the daily operations of an IT service team for a leading IT systems house in the Worms area. The successful candidate will be responsible for receiving and coordinating customer orders, including communication via phone and email, and prioritizing ongoing requests. A key part of the job is scheduling and planning the deployment of IT staff, ensuring timely execution of tasks, and overseeing the quality control of services. This position is ideal for someone with strong organizational skills, a meticulous work ethic, and a friendly demeanor, who enjoys maintaining an overview of daily IT operations and optimizing workflows. While deep IT expertise isn't mandatory, an affinity or interest in IT is highly desirable. The company offers a secure, permanent position in a growing business with a positive, family-like work environment and opportunities for shaping one's own workspace.