IT Field Service Technician | IT Fieldservicetechniker (m/w/d)

Job Summary

This role involves working as an IT Field Service Technician for a nationwide service provider, focusing on supporting network environments in the Langenfeld region. Day-to-day responsibilities include the installation of new laptops and PCs, diagnosing and resolving hardware and software issues, performing data backup and recovery, and planning and executing hardware replacements. The technician will also provide crucial Second Level On-Site Support for client and printing systems, actively assist with rollouts, manage warranty case processes, and provide comprehensive customer consultation and support. Key requirements include professional training in the IT sector (e.g., IT Specialist for System Integration or similar), practical experience in hardware commissioning, and initial experience in Second Level Support environments. The position offers a long-term career perspective, flexible working hours, opportunities for professional development, and a company car available for private use, making it an attractive opportunity for experienced IT professionals seeking autonomy and direct customer interaction.