IT Support Engineer | IT Support Engineer (m/w/d) in der NFE Group

Job Summary

The IT Support Engineer will join an IT team, providing essential technical assistance and ensuring smooth operations across the organization. Key daily responsibilities include managing and resolving IT support requests via ticketing systems and phone, analyzing technical issues reported by users, and documenting solutions. The role involves hands-on work such as installing, configuring, and licensing hardware and software, setting up new devices, and overseeing local IT infrastructure, including ordering necessary equipment. The ideal candidate possesses a background in IT, professional experience with Microsoft (Windows & MS Office) and Apple (iOS) environments, and excellent service and customer orientation. This position offers an opportunity to work within a dynamic team, providing comprehensive support in a growing and stable company, with benefits like mobile working and extensive training opportunities.