IT Service Desk Technician (Linux and Networking Focus) | IT Servicedesk Techniker (m/w/d) Schwerpunkt Linux & Netzwerke

Job Summary

This role is centered on providing essential 1st Level IT support, focusing heavily on Linux systems and network issues. Day-to-day responsibilities include answering service requests, processing support tickets, and performing detailed analysis and resolution of technical faults. You will be responsible for initial Linux system administration tasks, such as user management and log analysis, and assisting with networking problems like DHCP and routing. The position also involves monitoring IT systems, maintaining endpoints, and instructing users on new IT and telecommunication devices. To succeed, you must possess completed vocational training (e.g., as an IT Specialist for System Integration) and initial professional experience in a User Help Desk environment. The position offers high job security through an unlimited employment contract, modern hardware, and excellent opportunities for professional development via the in-house FERCHAU Academy, making it an attractive step for ambitious IT professionals.