Telecommunications Technician (Customer Facing) | Telekommunikationstechniker (m/w/d) mit Kundenkontakt in Straubing, kein Außendienst

Job Summary

This role is for a customer-facing Telecommunications Technician based in or near Straubing, focusing on local service and support without extensive classic field service. The core responsibilities involve the installation, setup, and maintenance of modern telecommunication systems, including IP telephony and networking solutions (such as Wildix). Day-to-day tasks include providing technical support, troubleshooting system malfunctions, performing necessary repairs, and documenting service calls. A crucial aspect of the job is interacting directly with customers, providing training, and assisting in the planning of customized technical solutions. Key qualifications include a background in IT, Electronics, or Electrical Engineering, strong technical aptitude, and excellent interpersonal skills for effective customer interaction. This position is attractive due to its blend of technical work and direct customer engagement, offering the stability of an established company, opportunities to work with modern systems, and a supportive team environment. Career changers with strong technical understanding are explicitly encouraged to apply.