IT Service Desk Agent | IT Service Desk Agent (m/w/d)

Job Summary

This role as an IT Service Desk Agent in Stuttgart offers the opportunity to tackle diverse technical challenges within an innovative IT environment. The successful candidate will primarily handle 1st-level support for Mobile Device, Client Hardware, and Software incidents, performing essential troubleshooting and documentation using an internal ticketing system. Beyond daily support, the agent will contribute to various IT projects aimed at developing and improving the system landscape, including installing client software using Matrix 42. Key requirements include a completed vocational training focused on IT or equivalent qualifications, and proven knowledge of IT support. This position is initially temporary staffing with the option for permanent employment, making it an attractive opportunity for IT professionals seeking stability and growth.