IT Support Specialist / System Integration Specialist | IT-Support Specialist / Fachinformatiker Systemintegration (m/w/d)

Job Summary

This role is for an IT Support Specialist based in Duisburg, joining an established IT service provider that supports clients across industry, retail, and insurance sectors. The core responsibilities involve providing comprehensive 1st and 2nd level support, analyzing and resolving disruptions within customer IT infrastructure. Day-to-day tasks include the installation, configuration, and maintenance of various hardware and software components, implementing customized IT solutions, and training users on secure system usage. Candidates must have completed vocational training as an IT Specialist for System Integration or an equivalent qualification, coupled with strong knowledge of Windows clients, networking, hardware, and experience using ticketing and remote support tools. The position offers a secure, permanent role within a growing company, requiring excellent German language skills, a structured approach, and a strong service-oriented mindset.