IT Support Specialist | Sachbearbeiter IT m/w/d

Job Summary

This permanent position is crucial for maintaining the technological foundation—the data, processes, and systems—that drive the company's production lines and decision-making processes. As an IT Support Specialist, you will be the primary point of contact for internal users, providing essential consultation and support regarding their daily use of hardware and software. A significant part of the job involves active assistance in the planning and execution of major IT projects. Furthermore, you will contribute directly to the maintenance, ongoing development, and integration of the core Enterprise Resource Planning (ERP) system. You will also be responsible for coordinating and collaborating with external IT service providers when necessary. Success in this role requires strong foundational IT skills, a proactive approach to system maintenance, and a commitment to ensuring the IT infrastructure remains robust and current for all users.