Electrical Engineer Customer Support | Elektrotechniker (m/w/d)

Job Summary

This role is for an Electrical Engineer specializing in customer support, focusing on the technical aspects of system delivery and maintenance. The successful candidate will be responsible for creating wiring diagrams, overseeing the handover of complex systems to clients, and providing comprehensive training to customer operating personnel. A core function involves troubleshooting and solving technical issues during malfunctions, based on thorough system analyses, ensuring high levels of customer satisfaction. This position requires a strong commitment to quality and independent work. A key component of the role is regular international travel, with approximately 6-7 deployments per year, typically lasting 1-2 weeks on-site worldwide. Candidates must possess a technical background, such as a certified Technician qualification, and excellent English skills are mandatory for global communication.