Editorial Success Manager | Editorial Success Manager:in
Upscore GmbH
Job Summary
The Editorial Success Manager will be a central figure at Upscore GmbH, a rapidly growing provider of cloud-based software solutions for the media industry, driving the digital transformation of journalism. This role serves as the key interface between customers (publishers, editorial teams) and product development. Key responsibilities include conducting user training for editorial staff on the Upscore software, both remotely and on-site, and supporting teams with product and application queries. A major focus is the data-driven analysis and benchmarking of key performance indicators (KPIs) from regional publishers to derive best practices and actionable recommendations. Candidates must bring professional experience from an editorial or digital publishing environment, strong analytical skills, and didactic ability to convey complex technical concepts clearly. This position offers a high degree of impact and creative freedom within a dynamic, fast-paced environment in Hamburg, focused on shaping the future of digital publishing.
Required Skills
Education
Not specified
Experience
- Professional experience in an editorial environment or digital publishing (e.g., as Editor, Audience Manager, Data Analyst, or Product Manager in the media sector)
- Experience applying analytical findings to editorial or product-related measures
- Experience collaborating with customers from editorial, product, and management teams
Languages
Additional
- Willingness to conduct user training both remotely and on-site; High service orientation and reliability; Structured, independent working style and organizational talent; Permanent contract availability.