IT Specialist (m/f/d) | Informatiker (m/w/d)
Stadt Erkrath
Job Summary
The City of Erkrath is seeking a motivated System Administrator for Client Management to join their Digitalization and IT department for a two-year fixed-term contract. In this role, you will be instrumental in managing and optimizing the city's client infrastructure, focusing on Enterprise Mobility Management, Endpoint Protection, and Group Policy Management. Day-to-day tasks include updating and expanding software distribution, leading client management projects from conception to testing, and providing second-level support for complex client issues. You will also be responsible for creating and maintaining documentation, workflows, and knowledge base articles. This position offers an opportunity to work autonomously and collaboratively, applying your expertise in Microsoft operating systems, Active Directory, and PowerShell, while contributing to the digital transformation of a local government.
Required Skills
Education
Successfully completed university degree (e.g., in Computer Science) or completed training as an IT Specialist
Experience
- Professional experience in client management and system administration
- Experience with Enterprise Mobility Management and Endpoint Protection
- Experience in managing Group Policies for end devices
- Experience in software distribution and updates
- Experience in project planning, conceptualization, testing, and coordination of client management adjustments
- Experience in analyzing and resolving complex client problems (Second Level Support)
- Experience in creating and expanding workflows in ESM systems
- Experience in device instruction and handover of end devices
- Experience in creating and maintaining documentation, concepts, and knowledge base articles
- Ability to work independently, responsibly, and purposefully, even under high pressure, both alone and in a team
Languages
Additional
- Class B driving license (old: Class III)