Field Service Technician | Servicetechniker (m/w/d)

ROSA Experts AG & Co KG

Kempten (Allgäu), Bayern, Deutschland
Published Nov 3, 2025
Full-time
No information

Job Summary

This Field Service Technician role is crucial for maintaining and optimizing technically sophisticated systems used by clients in the automotive industry. The core responsibilities involve performing maintenance, repair, and modernization work directly at customer sites across Germany. A successful candidate will independently conduct complex fault diagnoses and problem analyses, collaborating closely with internal development and helpdesk teams to implement effective solutions and technical optimizations. Furthermore, the technician is responsible for training customer personnel on system usage and providing technical support via phone. This position requires a strong background in electrical engineering, mechatronics, or industrial mechanics, coupled with a passion for modern technologies like testing equipment or e-mobility. It suits a structured, solution-oriented professional who thrives in an autonomous, customer-facing environment and is willing to undertake regular field assignments.

Required Skills

Education

Completed vocational training/apprenticeship in Electrical Engineering, Mechatronics, Automotive Mechatronics, or Industrial Mechanics; ideally supplemented by certification as a Technician or Master Craftsman.

Experience

  • Professional experience in maintenance and repair of complex technical systems
  • Experience working with clients in the automotive industry
  • Experience in independent fault diagnosis and problem analysis
  • Experience providing on-site customer support and training

Languages

Not specified

Additional

  • Willingness to undertake regular field assignments at customer locations; Initial employment via temporary work agency with option for permanent takeover.