IT Support Specialist | Informatiker/in (Weiterbildung)

Job Summary

This role seeks an experienced IT Support Specialist to manage and maintain the IT infrastructure across Austrian (on-site and remote) and German (remote) locations. Day-to-day responsibilities include providing independent IT support for hardware, software, and networks, managing IT procurement and vendor coordination, and administering key systems like Microsoft 365, Apple devices (using Jamf Pro), and Windows environments (via Intune). The specialist will be responsible for processing tickets and disturbances through ServiceNow, maintaining technical documentation, and implementing ITIL standards. The ideal candidate will possess a completed IT qualification, multi-year experience in IT support, and expertise in Apple and Microsoft technologies. This position offers a motivated international team environment, flexible working arrangements, and strong opportunities for individual professional development.