Technical Field Service Support | Technical Field Service Support (all genders)

DATAGROUP BIT Oldenburg GmbH

Oldenburg (Oldb), Niedersachsen, Deutschland
Published Jun 25, 2025
Full-time
No information

Job Summary

This role involves providing essential on-site technical support for hardware and software systems directly at customer locations. Key responsibilities include setting up and configuring workstations, providing user training, and managing IT hardware such as computers, monitors, and POS systems. The successful candidate will also be responsible for ticket management, including logging, processing, and documenting issues, as well as assisting with IT rollouts and office relocations. This position is ideal for an IT professional with a background in system integration or IT system management, who possesses strong customer service skills and is looking for a stable role with opportunities for professional development and a collaborative work environment.

Required Skills

Education

Completed vocational training in IT as an IT Specialist for System Integration or IT System Management, or comparable training, further education, or retraining.

Experience

  • Several years of professional experience in IT support
  • Professional experience in user and on-site support
  • Knowledge of standard hardware

Languages

German (Fluent)

Additional

  • Valid Class B driving license