IT Support Specialist | IT Support (m/w/d)

puro Personaldienstleistung GmbH

München, Bayern, Deutschland
Published Oct 31, 2025
Full-time
Permanent

Job Summary

This role involves providing essential First Level IT Support, acting as the primary IT contact for employees across the EMEA region. The specialist will be responsible for resolving hardware and software issues, configuring and managing IT equipment, and setting up new workstations. Key tasks include software distribution across MacOS, Windows, and Mobile Devices, performing IT relocations, and assisting staff with common Office applications. The ideal candidate possesses a relevant IT qualification or comparable experience, solid expertise in troubleshooting Windows and Mac OS clients, and practical knowledge of software distribution tools like SCCM and Remote Support. This position offers the chance to join an innovative company, participate in diverse IT projects, and benefit from flexible working models, including mobile work options, in an international environment.

Required Skills

Education

Completed vocational training in the IT field or comparable qualifications

Experience

  • Professional experience in IT support or comparable qualifications
  • Experience with troubleshooting Windows and Mac OS clients in enterprise environments
  • Practical experience using software distribution tools and remote support
  • Experience with network protocols in LAN and WAN environments

Languages

German (Fluent)English (Fluent)

Additional

  • Location constraint: Munich (München)