IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

Job Summary

This role is ideal for an IT Service Technician seeking a challenging, full-time position in Hamburg focused on providing comprehensive Onsite Support for renowned industrial clients. Day-to-day responsibilities include the operation and maintenance of client systems and applications directly at the customer site. Key tasks involve logging and processing customer inquiries, providing operative 2nd Level Support, and meticulously documenting all completed activities. You will specifically handle support tasks for Windows 10, Office 365, iOS endpoints, networking infrastructure, and telecommunication components. Qualified candidates must possess a completed IT education or equivalent qualification, initial professional experience in user support, and proficiency with core Microsoft technologies. This position offers flexible working hours, opportunities for professional development, and is structured as temporary employment with a strong option for permanent takeover.