Senior IT Service Technician - Public Sector | Senior IT Servicetechniker (m/w/d) - Public Sector

Job Summary

This Senior IT Service Technician role requires an expert in IT support who maintains composure under pressure and possesses strong foresight. The core responsibilities involve the independent installation, configuration, and maintenance of diverse IT hardware, ranging from laptops and printers to peripherals. A crucial part of the job is systematic fault analysis, rapid troubleshooting, and providing direct user support for IT issues, coordinating external repairs or escalations when necessary. The ideal candidate brings a completed IT education and several years of technical support experience, along with fundamental knowledge of hardware/software installations and error analysis. You will also contribute your expertise actively to ongoing IT projects and ensure meticulous documentation of all work steps, making this an excellent opportunity for a structured, service-oriented professional to thrive in complex IT environments, particularly within the Public Sector.