IT Supporter (2nd Level) | IT-Supporter (m/w/d)

Job Summary

This role is for a motivated 2nd Level IT Supporter to join a successful, growing, mid-sized IT company known for its familial atmosphere and focus on sustainable development. The core responsibilities involve providing comprehensive 2nd Level Support, assisting employees with various technical issues including Windows, Onsite support, Office 365, and specific applications. A key part of the job is meticulous documentation and master data maintenance. The ideal candidate should possess technical expertise, a high degree of customer orientation, flexibility, and strong teamwork skills. Candidates should have a background in IT, either through formal education, university studies, or as career changers with relevant experience. Fluency in German is required for effective communication and support.