IT Support Specialist - Network & System Operations | IT-Support Spezialist (m/w/d) - Netzwerk & Systembetrieb

Job Summary

This role requires an ambitious IT professional to join a team focused on advancing technology and tackling complex development projects for major clients. The specialist will be responsible for the independent handling of incidents concerning deployed end devices (such as Garderos and INSYS), working closely with local service teams and system operations. Core duties include providing remote support for commissioning and decommissioning activities as part of Change Management, performing continuous system monitoring using tools like PRTG, and ensuring accurate documentation of technical processes. Candidates must possess a completed vocational training as an IT Specialist or an equivalent qualification, coupled with practical experience managing network components and industrial end devices (e.g., routers, gateways). Success in this position requires a structured and highly independent working approach, along with fluent German and good English skills, offering the opportunity to drive technology forward in challenging projects.