(Senior) IT Service Technician / Systems Specialist | (Senior) IT Techniker / Servicetechniker / Systemelektroniker (m/w/d)
BWI GmbH
Job Summary
This role involves providing essential on-site IT and Telecommunications (TK) support as part of the primary digitization partner for the German Armed Forces (Bundeswehr). Based in Munich, the successful candidate will be responsible for ensuring stable, secure, and efficient IT services from basic operations to mission-critical areas. Day-to-day tasks include the installation, commissioning, upgrade, and maintenance of hardware, executing IMACD (Install, Move, Add, Change, Dispose) orders, and providing crucial 1st and 2nd level support directly to users. You will also be involved in setting up customer IT infrastructure, including network and server environments, and participating in IT projects and refresh measures. Key requirements include a completed qualification as an IT Systems Electronics Specialist or equivalent, three years of professional experience in on-site fault resolution, and fluent German language skills. This position offers a secure, long-term opportunity to contribute significantly to the digital future and security of Germany by modernizing complex IT infrastructure.
Required Skills
Education
Completed vocational training as an IT Systems Electronics Specialist, IT Specialist for System Integration, or comparable qualification
Experience
- 3 years of professional experience in installation, commissioning, upgrade, and maintenance of hardware
- Professional experience in IT/TK order and fault resolution in on-site service
- Experience and competence in DGUV V3 (German Accident Prevention Regulation 3) is advantageous
Languages
Additional
- Class B driving license required; Cyclical on-call duty required; Must be able to work in Munich (North)
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