IT Support Specialist and System Integrator | Engagierte/r Kundenbetreuer/in - Fachinformatiker/in für Systemintegration gesucht

Kalisch GmbH

Herten, Westfalen, Nordrhein-Westfalen, Deutschland
Published Oct 27, 2025
Full-time
Permanent

Job Summary

This is a full-time, permanent position for a dedicated IT professional focused on providing comprehensive customer service and technical support for proprietary cash register and automated systems. The role involves hands-on duties such as on-site and remote customer support, installation, and training on hardware and self-developed software products for B2B clients, including government agencies, schools, and industrial companies. A core responsibility is the maintenance and upkeep of IT systems and networks, coupled with detailed error analysis and problem resolution. Candidates must have completed vocational training in IT System Integration, possess strong PC and networking knowledge, and demonstrate fluent German communication skills. The position is attractive due to its varied tasks, flexible working hours, occasional home office options, continuous professional development, and the provision of a company car for private use, all within a dynamic team environment.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration or comparable qualification

Experience

  • Professional experience in technical customer support
  • Professional experience in IT system and network maintenance
  • Experience with on-site and remote system installation and training
  • Confident and professional demeanor in customer interactions

Languages

German (Fluent)

Additional

  • Must possess a current residence in Germany; Driver's License Class B required; Willingness for occasional business trips (1-2 overnight stays)