Field Service Technician | Field Service Techniker

Job Summary

This role is an immediate opening for an engaged Field Service Technician in Cologne, providing essential on-site IT and technical support. The technician will handle the full lifecycle management of IT workstations, including the installation, configuration, and commissioning of systems and peripheral devices. Key responsibilities include performing hardware and software fault analysis, troubleshooting, and subsequent component replacement and maintenance. Candidates will also support large-scale projects such as IT rollouts and office relocations. Success requires a completed IT or electrical engineering qualification, good working knowledge of Microsoft Windows operating systems (10/11), and basic familiarity with network technology. This position demands a friendly, service-oriented demeanor and strong communication skills for interacting directly with end-users and central IT support staff.