IT Support Specialist (DATEV) | Mitarbeiter IT-Support (DATEV)

Job Summary

This role involves providing essential 1st and 2nd level IT support to clients, both remotely via phone and on-site. The specialist will be responsible for conducting hardware and software installations, troubleshooting and resolving incoming support requests following detailed error analysis, and assisting clients with program-related questions within the DATEV ecosystem. A key part of the job is collaborating with the team on complex client projects. Ideal candidates should possess a completed vocational training in IT or the tax sector, practical experience in an IT support function, and a strong service-oriented mindset. Success in this position requires excellent communication skills, proficiency in MS-Office, and a structured, independent working style, along with fluent German language skills.