IT Support Specialist | Mitarbeiter (m/w/d) im IT-Support

Job Summary

This full-time position in Erfurt offers an exciting opportunity for an entry-level professional to join an IT team, initially through temporary employment with the potential for permanent placement. The core responsibilities involve providing essential First-Level-Support to users via telephone and email, efficiently processing incident reports, and managing user accounts, including setup, administration, and access rights assignment. Candidates should possess a background in IT, ideally as an IT Specialist for Data and Process Analysis or equivalent knowledge in Information and Communication Technology, coupled with strong problem-solving skills and a customer-oriented approach. Fluency in German and advanced English skills are required, making this role ideal for motivated individuals seeking to launch their career in IT support within a supportive environment.