IT Communications Technician | IT-Kommunikationstechniker (m/w/d)
SEC-COM Sicherheits- und Kommunikationstechnik GmbH
Job Summary
This full-time role involves the comprehensive installation, commissioning, maintenance, and operation of IT communications (ITK) systems, including specific platforms like Mitel, innovaphone, Starface, and estos. The technician will be responsible for independent project management, integrating security and communication solutions directly at customer sites, and ensuring smooth operations through effective troubleshooting and error resolution. A key aspect of the role is providing excellent customer support, both remotely and on-site, and coordinating regularly with the sales team to ensure successful project execution. Ideal candidates possess a completed IT qualification or equivalent experience, strong customer focus, excellent communication skills, and proficiency in troubleshooting complex ITK environments. This position offers a permanent contract, continuous professional development, and the attractive benefit of a company car available for private use.
Required Skills
Education
Completed training/apprenticeship in the IT field or comparable qualification
Experience
- Professional experience in the installation and maintenance of IT communications (ITK) systems
- Proficiency in error analysis and troubleshooting
- Advantageous experience in combining traditional telephony (ISDN/TDM) and VoIP solutions
Languages
Additional
- Driver's license Class B; Willingness to work on supra-regional customer projects; Ability to work independently and structured, while also being a team player.