Junior Mobile Network Monitoring Technician (NOC) | Junior Techniker im Bereich Mobilfunknetzüberwachung (NOC) (m/w/d)
GfTD Services GmbH
Job Summary
This role is for a Junior Mobile Network Monitoring Technician to join a dynamic team focused on telecommunications and e-mobility solutions. The successful candidate will be responsible for vigilant monitoring of mobile and communication networks using modern NOC tools, identifying and classifying faults, and meticulously documenting all relevant information in a ticketing system. A key aspect of the role involves conducting initial fault analyses and coordinating troubleshooting efforts with technicians and clients. This position requires strong communication skills to interact effectively with customers, technicians, and service partners, as well as maintaining system documentation and ensuring smooth operational handovers. The ideal candidate will be a team player, eager to learn, and comfortable working in a three-shift system.
Required Skills
Education
Completed technical education (e.g., IT Systems Electronics Technician, IT Specialist, Communications Electronics Technician), or similar
Experience
- Professional experience in technical support or a NOC environment (alternative to formal education)
- Basic knowledge of network technology and telecommunications
Languages
Additional
- Willingness to work in a three-shift system (early, midday, and night shifts)