Cluster Lead Process Management | Cluster-Lead Prozessmanagement (m/w/d)
Stadtwerke Düsseldorf AG
Job Summary
As a Cluster Lead for Process Management, you will drive the strategic development and optimization of business processes, enhancing efficiency, standardization, and quality across the organization. This involves defining KPIs, identifying automation potentials, and implementing solutions, particularly leveraging the Microsoft Power Platform (Power Automate, Power Apps, Power BI). You will establish a company-wide Process Governance, considering user needs, existing systems, and data governance requirements. Collaboration with various departments, IT, and external partners is key to developing innovative process solutions and selecting appropriate tools for modeling, documentation, and monitoring. This role is ideal for a proactive, analytical professional with a strong interest in digital transformation and a desire to continuously evolve processes and tools to create significant business value.
Required Skills
Education
Completed degree in Business Informatics, Business Administration, Organizational Development, or a comparable field. Alternatively, equivalent qualification with relevant professional experience.
Experience
- Several years of experience in process management
- Proficiency with methods and tools for process recording and modeling, ideally with standards like BPMN 2.0 or EPK/EEP
- Experience with Microsoft Power Platform (Power Automate, Power Apps, Power BI) is beneficial
- Basic understanding of AI-based automation solutions
Languages
Additional
- Not specified