IT Support Specialist in Shift Operations | Mitarbeiter für IT-Support im Schichtbetrieb (m/w/d)
RESRG Automotive SE & Co. KG
Job Summary
This role requires a dedicated IT Support Specialist to ensure the smooth operation of IT systems within a fast-paced Just-in-Sequence flow manufacturing environment. The core focus is providing rapid and competent 1st-level support, quickly resolving technical faults and system failures, particularly within factory logistics. Day-to-day tasks involve troubleshooting IT systems, maintaining hardware, and supporting components across a 2-shift schedule (early, late, and day shifts). Ideal candidates must possess formal training as an IT Specialist for System Integration or equivalent, strong knowledge of PC/Laptop hardware, and proficiency with MS Windows Server 2019, Windows 11, and Microsoft 365. Success in this position demands analytical capabilities, resilience, and a structured working style, even under pressure. This is an opportunity to join an international automotive partner and contribute to the mobility of the future in a professional and supportive work environment.
Required Skills
Education
Training as IT Specialist for System Integration or comparable qualification
Experience
- Professional experience in 1st-Level IT Support
- Experience in fault resolution within manufacturing or logistics environments
- Professional experience with hardware and networking environments
- Experience in maintaining IT systems within factory logistics
Languages
Additional
- Willingness to work in a 2-shift operation (early, late, and day shifts); Must demonstrate resilience and a structured approach, especially in stressful situations.