Connectivity and Data Transfer Specialist | Connectivity and Data Transfer Specialist (f/m/d)

Siemens Energy Global GmbH & Co. KG

Erlangen, Bayern, Deutschland
Published Oct 17, 2025
Full-time
Permanent

Job Summary

This specialist role focuses on ensuring secure and seamless remote connectivity for Siemens Energy's operations, reporting to the Head of Edge & Analytics Solutions. Day-to-day, the professional will act as the primary point of contact for business teams regarding secure remote connection inquiries (cRSP), providing expert troubleshooting, and adapting existing router configurations to meet evolving security standards. Key responsibilities include configuring new remote connections using Cisco routers, assisting customers and internal teams in reestablishing access, and providing first-level support. The ideal candidate brings a degree in IT or Network Engineering, proven helpdesk experience, and extensive hands-on expertise with Cisco router configuration for cRSP applications. This position is attractive as it offers the chance to influence the design of a new company-wide helpdesk, contribute to compliance with ISO 27001/IEC 62443, and support global cybersecurity initiatives.

Required Skills

Education

Degree in Information Technology, Network Engineering, or a related field; Cisco certifications preferred (minimum CCNA)

Experience

  • Proven experience in a helpdesk or technical support role
  • Extensive hands-on experience in configuring Cisco routers for cRSP applications
  • Professional experience with the cRSP environment and secure remote connection configuration
  • Experience assisting management during audits to ensure compliance

Languages

Not specified

Additional

  • Not specified