Senior Customer Solution Manager, Analytics and AI | Customer Solution Manager Analytics (m/w/d)

BWI GmbH

München, Bayern, Deutschland
Published Oct 16, 2025
Full-time
No information

Job Summary

This crucial role involves driving the strategic and technological advancement of Analytics and AI services for the German Federal Armed Forces (Bundeswehr), acting as a primary digital transformation partner. Day-to-day, you will be responsible for steering and evolving the Analytics & AI service portfolio, including managing the associated Machine Learning (ML) pipeline, ensuring operational quality, and defining the product roadmap. You will serve as the Product Owner for the agile development of Data Analytics and AI services, working closely with DevSecOps teams and internal/external stakeholders. The ideal candidate holds a degree related to AI or comparable qualifications, possesses approximately four years of professional experience in IT Service or Project Management, ideally within the Data Analytics or AI domain, and holds an ITIL certification. This position offers a unique opportunity to contribute significantly to Germany's security by modernizing one of the nation's largest and most complex IT infrastructures, focusing on cutting-edge Data Science, Big Data, and Generative AI solutions.

Required Skills

Education

Completed degree related to AI or comparable training; ITIL certification required

Experience

  • Approximately 4 years in IT Service and/or Project Management
  • Experience, ideally in the Data Analytics or AI environment
  • Experience in managing external service providers
  • Experience with agile working methods and corresponding tools

Languages

German (Fluent)English (Intermediate)

Additional

  • Not specified