Onsite IT Support Specialist | Mitarbeiter im Onsite Support (m/w/d)

Job Summary

This role is ideal for an experienced IT professional or a qualified career changer seeking a dynamic position providing direct, onsite technical support to large enterprise and public administration clients across Thuringia and Saxony. Day-to-day responsibilities include performing hands-on hardware and software troubleshooting for desktop PCs, notebooks, and printers, as well as setting up and configuring new user workstations. The specialist will manage hardware inventory, document all support activities within ticketing systems, and actively participate in IT rollouts and office moves. Key requirements include a completed IT qualification (e.g., IT Specialist for System Integration) or extensive professional experience in IT support, coupled with very strong proficiency in current Microsoft products and standard hardware. Excellent German language skills and a valid driving license are essential for this field-based role, offering long-term career stability within a leading German IT service provider.