Application Support Specialist | Applikations-Betreuer (m/w/d)

Job Summary

This role is for an Application Support Specialist who will be responsible for overseeing various business applications, collaborating with external partners, and providing essential user support. Day-to-day tasks include acting as an Application/Service Owner, conducting user training, creating documentation, and handling IT tickets and user inquiries within a helpdesk environment, including remote support and on-call duties. The ideal candidate will have an IT-related background, experience with relational databases like Oracle and MS SQL, and familiarity with ERP and DMS systems. Proficiency in process digitalization and optimization is also key. This position offers the opportunity for a planned permanent takeover, making it an attractive long-term career step in Erlangen.