Source-to-Pay Excellence Change Manager | Source-to-Pay Excellence Change Manager (m/w/d)
FERCHAU GmbH Niederlassung Koblenz
Job Summary
This role is for a dedicated professional to join the S2P Solutions Hub Team, focusing on implementing change requests for the Coupa eProcurement platform. The successful candidate will be responsible for system configuration, adapting and creating approval workflows, and optimizing interfaces between Coupa and ERP systems. Key tasks also include planning and managing service releases and updates, reviewing release notes, and providing 3rd-level support for incidents and service requests. This position requires strong IT understanding, process-oriented thinking, and familiarity with P2P processes and e-procurement solutions like Coupa. It offers a permanent contract, individual development opportunities, and a supportive team environment.
Required Skills
Education
University degree or completed vocational training in (Business) Informatics or a comparable technical qualification
Experience
- Professional experience in a support environment, ideally based on ITIL processes
- Experience with Jira, especially in structured ticket creation, processing, and tracking
Languages
Additional
- Not specified
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