SAP Support Specialist | SAP Support Specialist (m/w/d)
FERCHAU GmbH Niederlassung Hamburg-City
Job Summary
As an SAP Support Specialist, you will be the primary point of contact for SAP users, providing 1st and 2nd level support with a strong focus on Finance (FI) and Controlling (CO) modules. Your daily tasks will involve classifying and resolving incidents and service requests, assisting with critical operational business activities like month-end and year-end closings, and managing booking corrections. You'll also handle electronic payment transactions and creditor workflows, develop solutions and workarounds, and manage escalations to 3rd level support when necessary. This role offers the opportunity to work on diverse projects with innovative companies, providing a stable, open-ended contract and the flexibility of mobile work, making it an attractive next step for a skilled SAP professional.
Required Skills
Education
Degree in Business Informatics or comparable qualification
Experience
- Professional experience in SAP FI/CO module support
- Experience with incident, service, and change management processes
- Experience in escalation management and creating workarounds
- Practical experience with monitoring and operating interfaces in SAP systems
Languages
Additional
- Not specified
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