IT Service Specialist - Device Management Focus | IT-Service Mitarbeiter (m/w/d) – Fokus Device-Management

Job Summary

This role centers on maintaining smooth operations through effective Device Management, focusing on the administration and support of end-user devices. The specialist will handle daily IT service tickets, providing pragmatic solutions for colleagues' issues, and actively contribute to process optimization and automation initiatives. Key responsibilities include managing device lifecycles, administering Atlassian Jira workflows, and potentially leveraging Microsoft 365 knowledge. The ideal candidate possesses an IT-related education or high IT affinity, strong problem-solving skills, and a proactive approach to continuous learning and improvement. This position is attractive for team players who are eager to automate processes using tools like Power Automate and thrive in a dynamic, supportive environment focused on digitalizing the energy sector.