Application and Customer Support Technician | Techniker (m/w/d) für Applikation und Kundensupport
FERCHAU GmbH Niederlassung Friedrichshafen
Job Summary
This role involves providing professional, customer-centric services, including troubleshooting, addressing customer requests, and performing adjustments and calibrations of measuring devices. The technician will also support internal departments like commissioning, development, team leadership, and sales, and assist in creating complex service proposals. Meticulous documentation of all on-site activities, such as time sheets, maintenance, and commissioning protocols, is a key responsibility. The ideal candidate will be a skilled professional in electrical engineering or mechatronics, possessing experience in maintenance, production, or calibration. Strong problem-solving skills, a confident and friendly demeanor, flexibility, and a service-oriented mindset are essential, along with a willingness to undertake national and international business travel up to 50%.
Required Skills
Education
Skilled worker/Technician in Electrical Engineering, Mechatronics, or comparable qualification
Experience
- • Professional experience in maintenance, production, or calibration
Languages
Additional
- Willingness to undertake national and international business travel (up to 50%)
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