IT Support Specialist | IT-Supporter (m/w/d)

FERCHAU GmbH Niederlassung Bremen City

Bremen, Bremen, Deutschland
Published Jun 24, 2025
Full-time
No information

Job Summary

As an IT Support Specialist, you will be the first and second line of defense for IT inquiries, ensuring smooth operations for end-users. Your day-to-day will involve setting up and maintaining computer workstations and telephony systems, troubleshooting hardware and software issues, and managing IT tickets from analysis to resolution. You'll also be responsible for creating and updating essential documentation. This role is ideal for an ambitious professional, whether you're a recent graduate or have some experience, looking to contribute new ideas and deepen your expertise by working on exciting projects for leading IT solution providers. You'll have the opportunity to actively shape technology solutions and benefit from continuous learning through an in-house academy.

Required Skills

Education

Completed vocational training as an IT Specialist or comparable qualification

Experience

  • Initial experience in 1st and 2nd Level IT support
  • Experience with common hardware (e.g., PCs, printers)
  • Experience in Help Desk and with a ticketing system (desirable)

Languages

German (Fluent)English (Basic)

Additional

  • Not specified