IT Service Technician Onsite Support | IT Servicetechniker Onsite Support (m/w/d)

Job Summary

This role is for an IT Service Technician specializing in onsite support for a client in the Bremen area. The primary responsibilities involve managing and maintaining client workstations, specifically Windows 10 environments, printers, and network connections within an industrial setting. Day-to-day duties include processing 2nd Level Support tickets and individual service orders, utilizing ticket and remote file systems, and ensuring clear communication with users regarding the status of their inquiries. The ideal candidate must be IT-savvy, possess a completed IT education or equivalent qualifications, and demonstrate profound knowledge of current Windows operating systems. This full-time position is offered initially through temporary employment with a clear option for permanent takeover by the client, providing stability, 30 days of vacation, and opportunities for professional development.