Onsite IT Service Technician | IT Servicetechniker (w/m/d) Onsite

Job Summary

This role is for an Onsite IT Service Technician based in Hamburg, focusing on providing crucial 2nd Level Support for a market-leading IT solutions company. Day-to-day responsibilities include independently analyzing and resolving IT disruptions, installing and configuring hardware and software, and managing support inquiries related to Windows clients, printers, networking, and telecommunications. You will also systematically document work steps and assist with escalation management. Key requirements include professional experience in IT support, in-depth knowledge of current Windows operating systems, and initial networking experience. The position requires fluent German and intermediate English skills. This is an attractive opportunity offering a modern work environment, 30 days of vacation, professional development, and the security of a temporary contract with a strong option for permanent employment within a family-friendly corporate culture.