Onsite IT Technician | IT Techniker (w/m/d) Onsite

Job Summary

This full-time, permanent position in Düren seeks an IT-savvy Onsite IT Technician to join a market-leading company specializing in IT solutions and service management. The role involves providing comprehensive IT support, both remotely and on-site, focusing heavily on analyzing and resolving IT disturbances within network and printer environments. Key responsibilities include managing assets, clients, and Active Directory, supporting the Microsoft 365 ecosystem, and implementing preventative IT security measures. The technician will also handle customer service requests, set up and reconfigure IT workstations, and provide user training on hardware and software. Candidates must possess a relevant IT qualification (e.g., IT Specialist degree or IT studies) and demonstrate professional experience, particularly in network environments and using ticketing systems. This role offers the opportunity to shape the future of IT services and potentially transition into a direct employment contract.