IT Service Technician Onsite Support | IT Servicetechniker Onsite Support (m/w/d)

Job Summary

This role is ideal for a motivated IT technician with initial experience in Workplace Services, focusing on supporting the IT infrastructure of an industrial company in Augsburg. Day-to-day responsibilities involve comprehensive end-user support, including scheduling appointments, documenting all activities within the ticket system, and resolving reported incidents and disruptions. Key tasks also include the installation and setup of PCs, notebooks, and monitors, as well as logistical duties such as managing local inventory, preparing devices for shipping, and handling the secure disposal of old equipment according to guidelines. The successful candidate needs initial professional experience in Onsite Support, knowledge of hardware, and good German language skills. This position offers a secure, full-time, permanent contract (initially temporary employment with the option for permanent takeover) within a positive team environment, providing reliable working hours and opportunities for professional development.