IT Service Employee | IT-Service Mitarbeiter (m/w/d)

Job Summary

This role is for an IT Service Employee based in Reutlingen, Germany, within a well-established IT services company with over 40 years of industry experience. The successful candidate will be responsible for ensuring the operational readiness and quality of IT services for clients, providing 2nd and 3rd level support, and maintaining a stable application environment. Key tasks include managing ticket requests for incidents and services, operating infrastructure for workstation and server management using Microsoft Endpoint Manager or Intune, and planning and testing security updates. This position offers a dynamic and challenging environment for individuals passionate about technology and contributing to modern IT solutions, with opportunities to create documentation and knowledge base articles.