Service Engineer | Service Engineer (m/w/d) in Metzingen gesucht!

Job Summary

As a Service Engineer in Metzingen, you will be the primary point of contact for 1st and 2nd-level desktop support, ensuring seamless IT operations for clients. Your daily tasks will involve installing, moving, adding, changing, and deleting IT assets, configuring PCs and peripherals, and resolving hardware and software issues on-site and remotely. You will be crucial in maintaining client hardware, diagnosing Windows-related problems, and managing software distribution, all while adhering to service level agreements. This role requires a proactive approach to problem-solving, strong customer interaction skills, and meticulous attention to detail in managing ticket and asset systems. It's an excellent opportunity for IT professionals seeking to apply their expertise in a dynamic, client-focused environment within a well-established European IT service provider.