IT Support Specialist in the Medical Sector | IT-Support im Medical-Bereich (m/w/d)

Job Summary

This role is crucial for maintaining a secure IT environment within the healthcare sector, ensuring that medical professionals can focus entirely on patient care. The IT Support Specialist serves as the primary point of contact for doctor's offices, handling all IT inquiries related to hardware, software, networking, and the Telematics Infrastructure (TI) via phone, email, and ticketing systems. Day-to-day responsibilities include analyzing problems, implementing pragmatic solutions, installing and configuring workstation systems and specialized medical IT equipment, and meticulous documentation of all requests. The ideal candidate possesses a completed IT qualification, structured and analytical thinking, and initial experience in IT support, preferably within a medical context. Proficiency with Windows operating systems, Microsoft Office, and network technologies is mandatory. This position offers a permanent contract, structured onboarding, continuous training, and the opportunity to make a tangible difference in the background of healthcare operations.