IT Support Specialist and Administrator | Informatikkaufmann / Fachinformatiker (m/w/d)

Job Summary

This role as an IT Support Specialist and Administrator involves providing essential First-Level Support to users regarding hardware and software issues within the municipal administration. Key daily responsibilities include managing the internal ticket system, assisting users with various devices (PCs, media technology, multifunction devices, and mobile devices, including Apple products), and handling electronic and analog filing. The ideal candidate possesses a completed IT qualification and advanced knowledge of Microsoft environments, specifically Windows 10, MS Office 2016, and server services like Active Directory and Microsoft Exchange. Knowledge of network and WLAN technology is also required. This public sector position offers a secure, permanent employment contract, flexible working hours via a flextime model, modern technical equipment, and a supportive team environment in the city of Walldorf. High levels of communication, teamwork, and dedication are essential for success.